How to Fix Different types of Google Chrome Crash and Errors

Are you frequently facing Google chrome crash and errors problems? If Yes, then you have come to the right place.Let’s have an overview of the different type of Google Chrome crash problems that you might have faced and also learn how to troubleshoot or fix these kind of crash and error problems.

Different types of Google Chrome Crash and Errors and how to fix them.

1.Chrome Crash

a) “Aw, Snap!”

The message “Aw, Snap!” appears when a webpage crashes unexpectedly.If this happens then you can click on the Reload button.But if you find this message for every page you visit, then try any of the below solutions.


i) On the address bar type chrome://extensions.Remove all the extensions you don’t use any more or disable the extensions one by one to see if a particular extension is causing the problem.

ii)This problem also happens if a user profile is corrupted.Create a new user profile.To create a new user profile first find the Default folder that is located in the following locations for Windows7/ Windows 8  %LOCALAPPDATA%\Google\Chrome\User Data. Rename the Default folder as “Backup default” and then restart Google Chrome.


iii)Sometimes the antivirus or firewall that you have installed on your computer may prevent Google Chrome from working properly.Turn them off temporarily to check if these applications are causing the problem.

b) “Whoa! Google Chrome has Crashed”

The message “Whoa! Google Chrome has Crashed” appears when Google Chrome Shuts down unexpectedly.If this happens then you can relaunch Google Chrome.But if you find this problem happening frequently then try any of the below solutions.


i) Try to restart your browser.

ii)Create a new user profile if you find the user profile is corrupted.

iii)Check for conflicting software. Type chrome://conflicts in the address bar.If you see a text is highlighted for you on the page, then that software has caused Google Chrome to crash.Check for the recommended actions to resolve the conflict.


iv)Go the the Start menu and type Run.Enter SFC.EXE /SCANNOW  in the run window and hit enter.This will repair problems with protected system files on your computer.


2.Chrome Kill

The message “He’s dead, Jim! appears when the operating system gets terminated due to insufficient memory.If you are running multiple programs and your computer memory is low then the programs may run slow or stop running altogether.You can choose to reload the page to continue but if the message continues to appear then try any of the below solutions.


i)Clear the temporary cache and cookies.

ii)Try closing inactive Tabs or other programs to free up memory.


3.Chrome ShortHang

The message “Web page is not available” appears when a webpage you are trying to access is temporarily down or is unable to find or load the requested webpage.If the message “Web page is not available” continue to appears then try any of the below solutions.


i) Clear the temporary cache and cookies.

ii)Check for any malware on your computer and remove it.The presence of malware can prevent a computer from connecting to the server.

iii)Check for internet connection.

iv)Check if you have entered the correct web address.

v)You can also trace the error information by clicking on the “more” button and checking the type of error code.


4.Chrome GPU Acceleration Crash

This happens mainly if you are running development versions of any application that have GPU accelerated feature on a oldest version of operating system that have outdated graphic card drivers that can cause web graphics to run slow or not at all.To fix try using any of the below solutions.

i)Use the latest version of your operating system.

ii)install all driver updates that is available for your system.

iii)Disable the GPU acceleration temporarily.To disable open Google Chrome properties and select the tab Shortcut. Add the given line of code to the end of the Target box –disable-accelerated-compositing.Before adding the code leave a space.Click Apply and then OK.


iv) Go the the Start menu and type %localappdata%\Google\Chrome\User Data\Default\. Find the Preference file and open the file in Notepad.Press CTRL F to find the text “gpu-canvas-2d” then remove this text from the file and save it.



5.Chrome Shockwave Flash Crash

While watching a video if you suddenly see a pop-up notification bar that displays a plug-in (Shockwave  Flash) isn’t responding then chances are that Google chrome is running the old plugin Netscape plug-in API(NPAPI) as well as the new plugin Pepper API(PPAPI) side-by-side that has caused the Chrome to crash.To fix try using the below solution.


i) Type chrome://plugins in the address bar.Click on the details at the top right corner.If you find Adobe Flash Player( 2 files) then there is a good chance that the source of your Shockwave flash crash is due to conflict between the two files.Check the both API listed next to the word Type.Click on the disable link to deactivate the old API that is NPAPI.


Note:If you have encountered this problem after you have updated to the latest Chrome then you can disable the new Pepper API(PPAPI).


6.Fixes for Other Error and Crashes

If you are having some other crashes or errors like “Google Chrome not responding” or “Plug-in is unresponsive” or some other errors you have come across then you can try any of the below solutions.

1.Restart your browser.

2.Remove and Reinstall Google chrome application.

3.Enable the automatically send usage and crash reports.Enter chrome://settings in the address bar.Once the Settings page open click on the Show advanced Settings.In the Privacy section select the checkbox “automatically send usage statistics and crash reports to Google”.


4.Enter chrome://settings in the address bar.Once the Settings page open click on the Show advanced Settings.In the Privacy  section click on the Content Settings .On the Content settings page scroll down until you get Unsandboxed Plug-in access.Select the radio button do not allow any sites to use a plug-in to access my computer.


5.Clear temporary cache and cookies.

6.Remove extensions that can cause an application to crash.

7.Disable plugins that you are not using currently.To disable enter chrome://plugins in the address bar.

8.Check for the conflicting software chrome://conflicts.Check for the recommended actions to resolve the conflict.

9.Check for Malware infection on your computer that can cause chrome crash.

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